How can We Train People on Web 2.0 and Social Networking When They are All Just Emerging Now?

Through Ray Sims' blog I found this video of Matt Moore with relevant ideas on adoption of Web 2.0 and Enterprise 2.0.

Matt's metaphors illustrate simple and effective key points we can learn from.

1. Web 2.0 and Enterprise 2.0 are tools that improve what we can't do in the email and Word document approaches or phase of collaboration.
2. Social media and Social Networking simply allow us to collaborate better, faster, and cheaper. But it is all about collaboration.
3. Technical people can figure out the technologies, but have no clue on how users should use the technology.

Good question: (From Ray Sims) how can we train people on Web 2.0 and Enterprise 2.0 when all of the skills, tools and attitudes are just emerging for ALL of us? This comment I find most interesting since it poses a hard question to trainers and e-learning developers. How do we?

Matt Moore - the author of the Engineers Without Fears blog.

Ray Jimenez, PhD www.vignettestraining.com
"Helping Learners Learn Their Way"